Covid19

Covid 19

About your photography booking & rescheduling if needed

I’m all set and ready to help however I can if you are needing to reschedule your wedding plans. I’ve been responding to dozens of requests already. Here are a few ‘what ifs’ you may want or need to know about.

Positive thinking – if you’re going ahead later this year

Great news, that’s all good with me, let’s give this a go. Nothing needs to change at this present time. We will need to arrange our pre-wedding consultation a month or so before the wedding, I’ll be in touch about this nearer the time and we can make this a Facetime/Skype call if you wish.

If you need to reschedule your wedding.

I’m really sorry to hear that you’re having to consider this. Despite the near-impossible trading conditions for me right now I want to assure you that I will do everything possible to accommodate your new plans with no further charges. Here’s the deal…

I’m currently prioritising clients with dates in summer 2020. I’ll consider later weddings nearer the time should this be required when we get further information.

Please note that if you choose to cancel your wedding taking place outside of official government quarantine guidelines when it could otherwise have gone ahead, my standard cancellation terms will apply. More about this further down.

Please check my current list of available dates for 2020 and 2021. I keep this up to date daily so you can cross-check it with your venue and other suppliers if needed.

Please let me know by email as soon as you have a date in mind and I can remove it from the availability list temporarily until you confirm with me.

If you need to postpone due to government restrictions, there will be no price change or admin charge for doing this. I will give you the option to pay 50% of your remaining balance on the date it was originally due (around 2 weeks before the wedding) in order to help my cashflow through this difficult time if you are able to do so, with the final balance being due one month before the new date.

If you choose to reschedule to a date after 1st April 2021 there will also be no charge even though these are peak dates, however, I will require you check the availability with me (matt@fieldphotographic.com), complete a new booking form for this new date, and pay a new £100 booking fee. Both the new and original booking fees will be discounted from your final balance which will be due for payment 1 month before the new wedding date.

If you decide on a new date that I’m unavailable for.

Hopefully, this is the last resort. I have a list of over 120 available 2021 dates up to the end of August so I really hope you we can settle on one of these. If not you will need to cancel your booking with me. Cancellation terms form part of the original contract you agreed to when you made your booking. You will have received a copy of this contract by email at the time of booking. You can also see these terms on my online booking page in section 10.

The client is due a refund of part of the package price upon cancellation, and this refund reduces nearer to the wedding date. For instance, if you were to make a cancellation 30-60 days before the wedding, you would receive a refund of 20% of the package price, and 80% would be due. So it’s important that you let me know of your cancellation as soon as possible.

But…
This may make me the worst businessman in the world but I’m going to be honest and say that I have no intention charging these amounts to my clients during the present crisis. Yes, I have a family and a mortgage and I like to eat, and I have literally no income due until June at the very earliest now, but I understand that you guys are in just same situation. I’m going to suggest that if you need to cancel as a result of Covid19 crisis, I’ll accept 50% of any fees due.

If I get ill

I’m pleased to say that I’m a member of several local networks of professional wedding suppliers, all of which include some top photographer friends of mine.
Between us, we already have plans in place to cover weddings for our fellow members at very short notice if required. I’m confident that I can make sure your day is covered by a qualified and experienced professional photographer, and I’m ready to be called upon to do the same for them if asked.

That’s all for now, I think – is there anything else you’d like me to address? Please contact me by email – matt@fieldphotographic.com if there’s anything else I can be of help with.

Thank you for being a valued client, it’s a heck of a ride we’re on but I’m pleased to have you with me.

Warm wishes, see you soon,

Matt