Covid19

Covid 19

About your photography booking & rescheduling if needed

I’m all set and ready to help however I can if you are needing to reschedule your wedding plans. I’ve been responding to dozens of requests already. Here are a few ‘what ifs’ you may want or need to know about.

Positive thinking – if you’re going ahead with your wedding.

Great news, that’s all good with me, let’s give this a go. Nothing needs to change at this present time. We will need to arrange our pre-wedding consultation a month or so before the wedding, I’ll be in touch about this nearer the time and we can make this a Facetime/Skype call if you wish.

If you need to reschedule your wedding.

I’m really sorry to hear that you’re having to consider this. Despite very difficult trading conditions for me right now I want to assure you that I will do everything possible to accommodate your new plans with no further charges. Here’s the deal…

Check my postponement availability calendar at the bottom of this page. I keep this up to date daily so you can cross-check it with your venue and other suppliers if needed.

Please let me know by email as soon as you have a date in mind and I can remove it from the availability list temporarily until you confirm with me.

If you need to postpone due to government restrictions, there will be no price change or admin charge for doing this.

If you decide on a new date that I’m unavailable for.

Hopefully, this won’t happen. I have around 200 available 2021 dates so I really hope we can settle on one of these. If not you will need to cancel your booking with me.

Please note that if your wedding is taking place at a time when official government quarantine guidelines state that weddings are allowed, my standard cancellation terms will apply as this will be a voluntary cancellation. However, do please read on to see how I can help with this.

Cancellation terms form part of the original contract you agreed to when you made your booking. You will have received a copy of this contract by email at the time of booking. You can also see these terms on my online booking page in section 10.

Briefly… The client is due a refund of part of the package price upon cancellation, and this refund reduces nearer to the wedding date. For instance, if you were to make a cancellation 30-60 days before the wedding, you would receive a refund of 20% of the package price, and 80% would be due. So it’s important that you let me know of your cancellation as soon as possible.

But I’d still like to help…
This may make me the worst businessman in the world but I’m going to be honest and say that I have no intention charging these amounts to my clients during the present crisis. Yes, I have a family and a mortgage, and I like to eat, and I have next to no income, but I understand that you guys are in just the same situation. I’m going to suggest that if you cancel as a result of the Covid19 crisis, I’ll accept 50% of any fees due.

If I get ill

I’m pleased to say that I’m a member of several local networks of professional wedding suppliers, all of which include some top photographer friends of mine.
Between us, we already have plans in place to cover weddings for our fellow members at very short notice if required. I’m confident that I can make sure your day is covered by a qualified and experienced professional photographer, and I’m ready to be called upon to do the same for them if asked.

View my up-to-date availability for rescheduling below. Any dates showing ‘Busy’ even for part of the day will be unavailable for weddings.

This calendar works best on larger screens or on by turning your phone horizontal. Please ignore the red warning text about permissions if it shows up, let’s just focus on my massive win over technology to get this to work at all 🙂

That’s all for now, I think – is there anything else you’d like me to address? Please contact me by email – matt@fieldphotographic.com if there’s anything else I can be of help with.

Thank you for being a valued client, it’s a heck of a ride we’re on but I’m pleased to have you with me.

Warm wishes, see you soon,

Matt